General information about Capital street Fx & Account related information
- General information about Capital street FX.
- Account registration
- Types of Accounts
- Account Security
- Access to the Personal Information
- Sections of the Personal Information
- Identification of documents, phone number, and email address
- Personal data and account settings
Do I need to sign any documents before I start trading?
What licenses does Capital Street FX have?
Is Capital Street FX a tax agent?
DO YOU HAVE ANY RESTRICTIONS ON WORKING WITH THE CITIZENS OF ANY COUNTRIES?
How does Capital Street FX make a profit?
What is your server time?
What are your trading hours?
When is technical support available?
Can I request a callback from client support?
Does Capital Street FX offer trader training?
What is the Members’ Cabinet?
How do I register for the Member Area?
How do I sign in to my Members’ Area?
I can’t sign in to my Personal Area. What can I do?
What should I do if I cant remember which email address and phone number I used to register?
No email was sent to me during account registration. What should I do?
How is the account verified?
How do I provide a document to establish my identity?
How do I establish my place of residence?
Is submission and verification of documents required?
Can I make deposits, trade, and withdraw funds without verifying my documents?
Why are my identity verification documents rejected?
Fund Transfer in Trading Account
- Funding your trading account
- Withdrawals from your trading account
- Internal transfers between accounts
How can I make a deposit to my trading account?
How can I replenish my demo account?
What are the minimum and maximum amounts of the initial deposit?
How do I make a deposit using wire transfer?
How do I make a deposit using my bank card?
How long will it take the funds to be credited to my account?
How much is the commission?
The Card Processing Bank declined my credit/debit card. What can I do?
Can I withdraw and deposit funds on holidays and on weekends when the market is closed?
I made a deposit, but the funds were not credited to my trading account. What can I do?
How can I make an internal funds transfer between two accounts?
Under what circumstances are internal transfers allowed?
How do I withdraw funds from the trading account if the deposit was carried out by an internal transfer?
What can I do if I entered the wrong number/withdrew funds to a wrong trading account?
All trading and hardware related information
- General information
- Trading conditions
- Trading instruments
- Trading platforms
- Order execution
- Leverage
- Hardware