Frequently Asked Questions (Trading & Platform)

How Do I Place a Trade

Trades can be placed by selecting an instrument from Market Watch, choosing Buy or Sell, entering the trade volume, setting optional Stop Loss and Take Profit levels, and confirming the order.

What Is Leverage

Leverage allows traders to control larger positions using a smaller amount of capital. Leverage levels vary based on account type, regulatory requirements, and active promotions.

What Is a Margin Call

A margin call occurs when the account’s margin level falls below a defined threshold, indicating insufficient equity to maintain open positions. Traders may be required to add funds or close positions.

What Is Stop-Out

Stop-out is an automatic process where the platform closes open positions when the margin level reaches a critical low level to prevent further losses.

Why Was My Order Rejected

Orders may be rejected due to:

• Insufficient margin

• Invalid trade volume

• Market closure

• Rapid price changes or slippage

The platform usually displays an error message explaining the reason.

Can I Use Automated Trading Tools

Automated trading tools, such as Expert Advisors, may be allowed subject to platform policies and compliance rules. Clients should review restricted trading practices before use.

How Can I View My Trading History

Trading history can be viewed through the Account History or Reports section of the trading platform or client dashboard.

Important Notes

• Trading involves significant risk and may result in losses.

• Platform features and availability may change based on system updates.

• Capital Street FX does not guarantee uninterrupted platform access.